Chatbots will replace mobile apps. Chatbots will replace email marketing. Chatbots will replace customer care agents. Chatbots will cut your costs and increase your revenue. And they’re gonna do it all while you sleep. For some reason, not very many marketers are taking advantage of chatbots for the Facebook page.
Why you should have a colowi bot for your Facebook business page? User engagement is very important. Your customer needs a fast response to their inquiry. But with a human cannot respond in realtime.
So that’s the context. Let’s break down exactly what a Colowi Messenger chatbot can help you do:
1. Reach your audience directly
2. Save time and money on customer care
3. Identify leads
4. Handle e-commerce transactions
5. Re-engage customers